Another Hidden Source of eDiscovery

Would your users know that they are using Loop?

Photo by Claudio Schwarz on Unsplash

A couple of weeks ago, we discussed organizations that have not purchased a single Copilot license but still need to consider Enterprise users who use the free version of Copilot for potentially relevant data.

That got me thinking about other apps users might use without realizing it. The obvious choice to focus on was the app that those users on the Copilot Chat page could use.

Microsoft recently announced new features for what it is now calling Copilot Chat. The big headline was the ability to share agents with users on a pay-per-use basis instead of requiring a Copilot license. Still, chat users were also mentioned as having access to Copilot Pages. 

Every enterprise user can now use Copilot pages to save, edit, and collaborate with coworkers on Copilot data.

See below how the Edit in Pages option is available.

Of course, if you’ve looked at this at all, you now that clicking that option creates what Microsoft calls a Copilot Page, but is really a Loop page.

A similar thing happens when you add an agenda to a Teams meeting:

There’s that Loop icon again at the top of my Meeting notes.

What I find interesting about both of these scenarios is that if I were doing a custodian interview and asking about tools and apps they used, how many of them would know enough to mention using Loop? They’d tell you they use Copilot, and they schedule meetings in Teams but they aren’t likely to mention Loop because they don’t directly interact with Loop as an app.

They use Loop inside of the interface of other apps.

The question is, do your eDisovery professionals know where that data lives and how to collect it?